Key Financial Highlights
Grow Income
Income (SGD m)
![Grow Income Graph](images/homepage/graph-grow-income.png)
Outcome: 8% income growth to record SGD 9.62 billion
Manage Expenses
Cost/Income (%)
![Manage Expenses Graph](images/homepage/graph-cost-income.png)
Outcome: Cost-income ratio in line with target of 45%. Continue to drive efficiency through strategic cost management efforts. Savings of SGD 500 million over three years reinvested in headcount and new capabilities including digital
Manage Portfolio Risk
Specific Allowances/Average Loans (bp)
![Specific Allowances/Average Loans graph](images/homepage/graph-specific-allowances.png)
Outcome: Specific allowances as a percentage of loans maintained at 18 bp
Improve Returns
Return on Equity (%)
![Return on Equity graph](images/homepage/graph-return-on-equity.png)
Outcome: Double-digit return on equity in a low interest rate environment