About the Challenge

The growing competition that retailers face from e-commerce required innovation in developing an experience that was appealing to customers. By creating an unmanned store with the use of technology, customers can benefit from the fuss-free retail experience, while retailers enjoy cost savings from reduced manpower needs. How can DBS power cashless payments in an unmanned store?

The Solution

Wouldn’t it be really handy to pay with your palm? It is now a reality with Octobox, an unmanned convenience store at NUS which allows you to make purchases with PayLah! instantly. With RFID tracking of your grocery items, you just need to authenticate your palmprint, settle payments via PayLah!, and you’re good to go.

The Startup Experience

The culture at Startup Xchange is conducive to team development. It is a breath of fresh air to be in an environment where everyone is committed to the overall success of both internal and external staff. The team also has an open door policy when we are able to get our support whenever we need it. In a nutshell, it’s a programme where we can all get together and strive towards the same goal. A successful placement; a happy ending.

Ng Kiat Seng, Executive Director, Octobox