Rewards Management
Frequently Asked Questions
How can I earn Cash Point?
Cash Points means the reward points which you earn on transactions undertaken using your valid SuperCard
You will earn 2 Cash Points for every ₹200 spent on all expenses except fuel, wallet load, utility bill payments, rental spends, and cash withdrawal
On the 5X Rewards SuperCard, you will earn 5X Cash Points* in a given month on reaching ₹10,000 in spends and 10X rewards* on eligible expenses on DBS Delight
On the 5X Plus Rewards SuperCard, you will earn 5X Cash Points* in a given month on reaching ₹10,000 in spends and 10X rewards* on eligible expenses on DBS Delight
On the 7X Rewards SuperCard, you will earn 7X Cash Points* in a given month on reaching ₹15,000 in spends and 15X rewards* on eligible expenses on DBS Delights
On the 7X Plus Rewards SuperCard, you will earn 7X Cash Points* in a given month on reaching ₹15,000 in spends and 15X rewards* on eligible expenses on DBS Delights
On the 10X Signature SuperCard, you will earn 10X Cash Points* in a given month on reaching ₹20,000 in spends and 20X rewards* on eligible expenses on DBS Delights.
On the 10X Plus Signature SuperCard, you will earn 10X Cash Points* in a given month on reaching ₹20,000 spends and 20X rewards* on eligible expenses on DBS Delights.
*T&C apply
How can I redeem my Cash Points?
You can redeem your Cash Points through these 3 simple steps:
- Login to the DBS Card+ IN mobile app
- Select 'Rewards' tab from the bottom of the screen
- On the 'Rewards' screen, click on 'Redeem Points'
For more details on Cash Point redemption and Terms & Conditions, please visit dbsdelights.in.
Note:
- Cash Points are valid for 2 years from the date of issue
- If a customer has not made a payment within 5 days of the due date, Cash Points redemption will be stopped
- If a customer has not made a payment within 30 days of the due date, the Cash Points balance will be forfeited
- A redemption fee of ₹99 + GST will be charged on each redemption
For more details please visit T&C here: https://www.dbs.com/in/credit-cards/supercard/terms-and-conditions.html#
Do I earn rewards points for spends on Bajaj Finserv DBS Bank SuperCard?
Yes! You earn rewards in form of Cash Points against purchases made using your Bajaj Finserv DBS Bank SuperCard. These points can be redeemed against flight bookings, hotel bookings, mobile recharges, shopping, and E-Vouchers.
Where can I redeem my Cash Points earned on Bajaj Finserv DBS Bank SuperCard?
You can redeem your Cash Points via DBS delights portal by logging into DBS Card+ IN App (under Rewards option) or dbsdelights.in
Is there a charge applicable for reward redemption
Yes, Rs. 99+GST will be levied on each redemption
To know about the reward redemption fee applicable on your credit card visit.
How do I check the status of my E-Voucher?
E-Vouchers redeemed through rewards portal will be sent on your registered mobile number and email ID within 10 minutes of redemption.
I have not received my redeemed voucher or have issue with the voucher received, whom should I contact?
Please contact Poshvine at Contact number:1800 843 7889 or write to [email protected]
Can I earn rewards in the form of Cash Point on a loan booked by the bank?
Unfortunately, you cannot earn Cash Points for a loan booked on your account.
Please Note: Cash Points do not accrue on the following transactions:
- Cash advances or cash withdrawals (Loans)
- Financial charges (E.g.- late payment fees, dishonoured cheque charges, service fee, transaction charges)
- Disputed transactions
- Any purchases made at petrol pumps/service stations, unless specifically communicated to the card member otherwise.
Do I earn Cash Points if I convert my transaction into EMIs?
Absolutely! You will earn Cash Points on all Bajaj Finserv DBS Bank SuperCard transactions irrespective of whether they are converted to EMIs or not. Conversion to EMI is just another way of repaying your Bajaj Finserv DBS Bank SuperCard bill.
Can I adjust my Vantage Points against Bajaj Finserv DBS Bank SuperCard outstanding bill?
Yes, you can use your Vantage Points to settle up to 20% of the Bajaj Finserv DBS Bank SuperCard statement amount. Each Vantage Point is worth 10 paise at the time of redemption against outstanding.
Are there any charges applicable on cancellation of airline tickets booked using Cash Points?
Cancellation charges depend on the airline, sector, class of booking, and time of cancellation. You could have a look at the fare rules with the airlines for more clarity on cancellation charges.
Please Note: Along with charges levied by airlines, the Rewards Portal additionally charges INR 250 per passenger, per sector (for any cancellations).
To know about the Dbsdelights visit.
Do the Cash Points I earn against Bajaj Finserv DBS Bank SuperCard transactions have an expiry date?
Cash Points are valid only for 2 years from the date of accumulation. For example, if you have received Cash Points on 01st December 2021, then they will expire on the 30th November 2023.
Can I restore expired Cash Points earned against Bajaj Finserv DBS Bank SuperCard transactions?
Unfortunately, you cannot restore your expired or lapsed Cash Points earned against Bajaj Finserv DBS Bank SuperCard transactions.
Please note: Your Cash Points are valid only for 2 years from the date of accumulation. For example, if you have received Cash Points on 01st December 2021, then they will expire on the 30th November 2023.
I don't have a registered email id. Can I still register on the DBS Delights Portal?
Absolutely! You can login into DBS Card+ IN App and explore our DBS delights portal for rewards & offers.
However, we recommend you provide your updated email ID to receive important updates and communications from us, including your Bajaj Finserv DBS Bank SuperCard statements.
What happens to Cash Point if my Bajaj Finserv DBS Bank SuperCard transaction is canceled?
In case a transaction is cancelled, the Cash Points earned for the respective transaction will be reversed from your existing points balance. In case of zero points balance, the outstanding rewards will show negative balance.
How can I pay for my order at DBS Delights Portal?
You can pay the amount for your order using your Bajaj Finserv DBS Bank SuperCard or your DBS Cash Points.
When will my welcome bonus Cash Points get credited?
Your welcome Cash Points will be credited with statement generated post fulfillment of the eligibility criteria mentioned below:
- Payment of joining fee and,
- Making a transaction using your Bajaj Finserv DBS Bank SuperCard within 60 days of the card set up date
How long does it take for refunds to be processed?
We take up to 2 working days to process the refund once we receive the product at our returns processing facility.
How can I upgrade my credit card to a higher variant
To upgrade your card please follow the below steps -
- Login to the DBS Card+ Mobile App
- Click on Cards option
- select 'Card Upgrade'
Note : Charges will be applicable as per upgraded card variant