Card Activation and Management
Card Activation and Management
Frequently Asked Questions
My Bajaj Finserv DBS Bank SuperCard is lost/stolen/damaged. What should I do?
We're sorry to hear that! In case your card is lost, stolen or damaged, we advise you to block your card immediately. Follow these steps:
- Login to the DBS Card+ Mobile App
- Go to "Control" on Card’s dashboard
- Go to "Report lost or stolen" or "Replace damaged card"
- Block your card and request for replace/ re-issue of card
Alternatively, please contact our 24*7 helpline on 1860 267 6789 (local) or +91 4469046789 (international).
Can I temporarily block my Credit Card?
Yes, you can temporarily block your Bajaj Finserv DBS Bank SuperCard as you please using your app. To block:
- Login to the DBS Card+ Mobile App
- Go to Controls on Cards dashboard
- Turn off your card by sliding the toggle
Similarly, you can turn on your card anytime by following the same steps.
Can I enable international transactions on my Credit Card?
To enable international transactions on your card, follow these simple steps:
- Login to the DBS Card+ Mobile App
- Go to Controls on Cards dashboard
- Turn on Usage Abroad
You can disable International Transactions on your card by following the same process
How can I know the maximum Credit Limit available for me?
You can check the Total Credit Limit on your DBS Card+ Mobile App. In case you have an offer to increase the Credit Limit, you'll see the same on the dashboard or via app/SMS notification.
Please Note: The credit and cash limits vary depending on the variant of your Bajaj Finserv DBS Bank SuperCard.
My Credit Limit is incorrect. What should I do?
We’re sorry to hear that! If you find any discrepancy in your credit limit, please contact our 24*7 helpline on 1860 267 6789 (local) or +91 4469046789 (international).
How can I close my Bajaj Finserv DBS Bank SuperCard account?
Wish we didn't have to part ways! If you wish to discontinue, please contact our 24*7 helpline on 1860 267 6789 (local), +91 4469046789 (international) or reach out to us at [email protected]
How can I upgrade my credit card to a higher variant?
To upgrade your card please follow the below steps -
- Login to the DBS Card+ Mobile App
- Click on Cards option
- select 'Card Upgrade'
Note : Charges will be applicable as per upgraded card variant.