DBS Custody Services, is supported by a comprehensive range of service offerings, that provides you with efficient solutions tailored to suit your investment mandate.

 
With the assurance you get from DBS’ Custody Services, there is no limit in taking your business to new heights.

Leverage on a cutting-edge infrastructure, complemented with award-winning client and asset servicing capabilities. Our service offering includes:

• FPI Registration
• Safekeeping of Securities (Demat / Physical)
• Clearing and Trade Settlement with highest levels of Straight-Through Processing (STP)
• Investment in Equities, Fixed Income products, Mutual Funds, Government Securities and Treasury Bills
• Corporate Actions
• Proxy Voting by leveraging our branch network in India
• Comprehensive support for subscriptions to Public Offerings and Rights Issue 
• Support for subscriptions to mutual funds, money market funds, listed open-end and exchange-traded funds
• Priority Pay - Cross border remittance in 30 minutes within DBS across multiple jurisdictions
• Statutory Payments
• Record keeping and reporting
• Reconciliation of Holdings
• Liaising with Tax consultants/Brokers

Stay ahead of the curve with our state-of-the-art technology systems and experienced industry professionals to Support you in Derivatives Clearing covering Equity Futures & Options, Currency Derivatives and Interest Rate Futures

• State of the Art Technology Platform - Real time margin calculation and position monitoring
• Auto Acceptance - Instant acceptance of trades to enhance intra-day trade capacity
• FPI Registration
• Customized Reporting - Global reporting standards with client level customized reporting
• Margin Utilization - Enhanced limit of margin utilization 
• Clearing and Trade Settlement with highest levels of Straight-Through Processing (STP)
• Acceptance Investment in Government Securities and Treasury Bills for Margin money
• Corporate Actions
• Proxy Voting by leveraging our branch network in India
• Risk Management, Record keeping and reporting
• Reconciliation of Holdings
• Statutory Payments
• Liaising with Tax consultants/Brokers
• Priority Pay - Cross border remittance in 30 minutes within DBS across multiple jurisdictions
  Neutral Player- No conflict of interest as we do not provide trading, brokering and advisory services  

We are registered with Various Exchanges/ Clearing Corporations / Depositories / Regulators, as mentioned in table below:
 

Sep 12, 2014
KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Sep 05, 2014
Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from Depositories on the same day.

*Issued in the investors interest.

i.  Below email ID is created by NSDL for receiving complaints exclusively related to surveillance activities. Clients can lodge their complaints with respect to market manipulation/fraudulent activities in the market or against Depository Participants. Email-[email protected]

For any grievances related to Designated Depository Participant (DDP) to your Investment in Indian Securities as a Foreign Portfolio Investor (FPI), please do send us an email on [email protected] and we shall respond to your grievance at the earliest.

For any grievances related to Custodian Services for your Investment in Indian Securities please do send us an email on [email protected] and we shall respond to your grievance at the earliest.

For Query and Complaint, please cover below details in the query / complaint which will help us facilitate and respond to your query faster:

1. Name of the Investor:
2. Account no: DP ID: IN____________; Client ID: _____________; Bank Account Number: ___________________; and PAN: _____________
3. Mobile no:
4. Email ID:
5. Type & Sub-type of Query/Complaint:
6. Query / Complaint in detail:

In absence of response/complaint not addressed to your satisfaction, based on depository with whom you have the demat account, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html

Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.

Filing compliant on SCORES – Easy & quick

1. Register on SCORES portal
2. Mandatory details for filing complaints on SCORES
   • Name, PAN, Address, Mobile Number, E-mail ID
3. Benefits:
   • Effective Communication
   • Speedy redressal of the grievances

To view the details of your DEMAT Account or lodge your grievances please click here

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

For list of bank branches for Bankers to Issue / ASBA application, please click here 

NSDL
CDSL

SEBI Reporting formats for below reports: Click here

i.  FPI General Information to assess the eligibility under Regulation 4 of FPI Regulations, 2019

ii.  NRI/OCI/RI requirements under Clause 1(ii) of Part A of Master Circular for FPIs and DDPs dated December 19, 2022

iii.  Change in material information where there is a delay of more than 6 months as provided under Clause 14(iii) of Part A of the Master Circular for FPIs and DDPs

iv. FPIs non-compliant with Legal entity identifier requirements under circular dated July 27, 2023

v. FPIs who have not submitted granular BO details under circular dated August 24, 2023

vi. FPIs granted exemption under circular dated August 24, 2023

i.    Details of the DBIL DP such as registration number, registered address of Head Office and branches 

ii.    Names and contact details such as email ids etc. of all key managerial personnel (KMPs) including compliance officer.

iii.    Step-by-step procedures for opening an account, filing a complaint on a designated email id, and finding out the status of the complaint, etc. 

The broad steps / procedure for opening an account with DBS is as follow:

i.    Write an email to [email protected] and inform DBS team on the type of account that you would like to open i.e. FPI, FDI, FVCI, AIF, Mutual Fund, Insurance

ii.    DBS Team will accordingly share with you the Master Client information Questionnaire for providing information

iii.    Client to provide filled master client information questionnaire along with soft copies of constitution and KYC documents to DBS Team

iv.    DBS Team to pre-fill documents in line with Indian regulations and share it with client for review

v.    After confirming all documents are ok, client to execute the documents in line with the    checklist that would be provided by the client and courier the executed documents to DBS Team at the address the aforementioned ‘Correspondence Address

vi.    If any regulatory fees need to be paid, then client will pay the same to DBS Team as guided by DBS Team (currently applicable only for FPI clients)

vii.    DBS team would verify if the documents are in order and conduct due-diligence

viii.    Post completion of due diligence DBS would to the following: 
a.    Grant FPI license (applicable only for FPI clients)
b.    Obtain PAN (applicable only for FPI clients)
c.    Open Cash account
d.    Open Custody account
e.    Open Demat account
f.    Open CSGL account
g.    Set-up access to DBS Internet Banking Platform (IDEAL Securities)
 

iv.    Details of Authorized Persons

For ODR Portal link click here

For details on SEBI Circular pertaining to 'Online Resolution of Disputes in the Indian Securities Market' please click here

Please click on SEBI Circular dated 24-August-2023 SEBI circular no. SEBI/HO/AFD/AFD-PoD-2/CIR/P/2023/148 dated August 24, 2023 on Mandating additional disclosures by Foreign Portfolio Investors (FPIs) that fulfil certain objective criteria.

Please click on Standard Operating Procedure for seeking additional disclosures from certain objectively identified Foreign Portfolio Investors (FPIs), in accordance with SEBI circular no. SEBI/HO/AFD/AFD-PoD-2/CIR/P/2023/148 dated August 24, 2023.
 

For any further queries on 'Additional disclosures by Foreign Portfolio Investors (FPIs) that fulfil certain objective criteria', please write to [email protected].

In order to standardize the processes followed by the various Designated Depository Participants ("DDP's") operating in the market, please click on "Standard Operating Procedure for Registration of Foreign Portfolio Investors (FPIs)", which is issued to serve as guidance for the DDPs in concurrence with SEBI.

"Flexibility Framework Circular", has provided detailed guidelines with respect to provision of extension period and disposal of securities by FPIs whose license has either expired or has been rendered invalid on account of breach of criteria specified by SEBI.”

“Material Change Circular” has classified the material changes that need to be reported by FPIs to DDPs into two categories and specified the disclosure timelines for each case.
 

For visibility of client-wise collateral, covering both cash and non-cash collaterals for previous 5 trading days with NSE Clearing Ltd, please click here.

For visibility of client-wise collateral, covering both cash and non-cash collaterals for previous 5 trading days with MCXCCL, please Click here.