DBS IDEAL Supplier Hub is a one-stop solution offering the following features: 

1.  Full visibility to your invoices and payments 
2.  Convenience to download reports
3.  Ability to select invoices and request for financing* 

* subject to your program arrangements

If you are already an existing supplier under a DBS supply chain programme, you will be automatically granted access to DBS IDEAL Supplier Hub. If you already have access to DBS IDEAL, you can use the same credentials to access DBS IDEAL Supplier Hub.

The DBS IDEAL Supplier Hub is a new service for our valued suppliers who are on DBS supply chain programs. There is no charge for accessing to this module.

Yes, DBS IDEAL Supplier Hub can be accessed at any time, on any day, including weekends and Public Holidays. You can also access DBS IDEAL Supplier Hub using the DBS IDEAL Mobile app, available on Google Play Store and Apple App Store.

Yes, DBS IDEAL Supplier Hub can be accessed from anywhere in the world, as long as you have an Internet connection. Please ensure you can receive SMS sent to your registered mobile number to authenticate your identity for access.

If you are facing login problems on your access to DBS IDEAL Supplier Hub, you can contact DBS SupplierCare via email or DBS BusinessCare via phone in your respective countries:

Singapore
DBS SupplierCare
Phone:
+65 6222 2200 (Overseas)
1800 222 2200 (in Singapore)

India
DBS SupplierCare
Phone:
+9144 6632 8000 (Overseas)
1800 419 9500 / 1800 103 6500 (in India)

China
DBS SupplierCare
Phone:
+86 755 22233570/+86 21 20610870 (Overseas)
400 821 8881 (in China)

Hong Kong
DBS SupplierCare
Phone:
+852 2290 8068

Indonesia
DBS SupplierCare
Phone:
+6221 8082 6902 (Overseas)
1500380 (in Indonesia)