SINGAPORE,CHINA,INDIA,INDONESIA,TAIWAN,HONG KONG,12 July 2018 -

DBS Bank received global recognition last night as it was named the ‘World’s Best Digital Bank’ and ‘World’s Best SME Bank’ by Euromoney. It is the first Asian Bank and Singapore bank to win two awards in the global category at the prestigious Euromoney Awards for Excellence 2018.

For the hotly contested ‘World’s Best Digital Bank’ award, DBS beat top-tier global competitors such as Bank of America and HSBC to come out tops. This is the second time DBS’ leadership in digital banking has been recognised by Euromoney as being the best globally, the first being in 2016.

Said Euromoney, “DBS has shown the power of being articulate about digital banking and the bank has long since entrenched an entrepreneurial, tech-led culture which pervades every business line and every level of seniority. But being able to get into the details and explain how and why a digital path is one paved with profits? That’s a new and important step.

“Quantifying exactly what digitalisation means for profitability – and it means plenty – is a useful tool not only for investors but the whole industry. The market is so impressed by what it has heard from DBS that it’s beginning to be revalued as a bank crossed with a tech stock.”

To measure the effectiveness and pervasiveness on its digital transformation efforts, DBS is believed to be the first bank in the world to develop a methodology for measuring the financial value created by digitalisation. Through its digital value capture methodology, it has been able to draw up an effective business plan to drive digital behaviour among customers, making it simpler for customers to engage with the bank online.

As a testament to its digital transformation strategy, DBS improved its cost-income-ratio from 45.4% in 2015 to 43% in 2017. Revenues have also increased by 10.4% over the same period. Meanwhile, the proportion of customers in Consumer and SME Banking in Singapore and Hong Kong that are digital rose nine percentage points since 2015 to 42% today.

DBS’ ‘World’s Best SME Bank’ win validates the bank’s efforts in supporting SMEs in Asia through regional connectivity and digital innovation.

Said Euromoney, “It is rare to find banks that offer comprehensive services to SMEs cross-border. Singapore is an exception, and DBS has made the greatest progress in our review period, taking the lessons it has learned in serving Hong Kong and Singapore SMEs and applying them in India, Greater China and Indonesia.

“DBS has harnessed its digital excellence to provide convenience, speed and comprehensive solutions to small and medium enterprises. It is extremely well placed to assist the growth of these businesses from India to the Greater Bay Area, and it is doing so without compromising asset quality.”

About DBS
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

DBS is at the forefront of leveraging digital technology to shape the future of banking, and has been named “World’s Best Digital Bank” by Euromoney. The bank has also been recognised for its leadership in the region, having been named “Asia’s Best Bank” by several publications including The Banker, Global Finance, IFR Asia and Euromoney since 2012. In addition, the bank has been named “Safest Bank in Asia” by Global Finance for nine consecutive years from 2009 to 2017.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of its 26,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.

新聞稿 

星展銀行獲選為「全球最佳數碼銀行」

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在「全球最佳數碼銀行」這項競爭激烈的獎項中，星展銀行成功擊敗美國銀行和匯豐等頂級全球競爭對手脫穎而出。這也是自2016年後星展銀行再次獲得《歐洲貨幣》全球大獎的殊榮，彰顯我們在數碼銀行領域的領導地位。

《歐洲貨幣》表示：「星展銀行清晰的數碼議程有目共睹，銀行早已建立具創業精神及以科技主導的企業文化，全力推動集團數碼轉型。星展更深入了解細節，利用數據作出史無前例的分析去解釋數碼里程如何能夠帶動利潤及其中原因。 

「量化數碼科技對盈利得益有重大意義， 不僅對於投資者，而是對整個行業而言都是有用的工具。市場對星展集團有關的資訊印象深刻，使市場開始把星展看待為一家銀行股兼科技股來進行重新估值。」

為了衡量其數碼化轉型的有效性和普及性，星展再作先驅研發了一套可用來衡量數碼化所創造的財務價值的方法。通過量化其數碼價值，星展能夠制定有效的商業計劃來推動客戶間的數碼行為，使客戶更容易地與銀行進行在線互動。

以證明星展數碼化轉型策略的成功，集團的成本收入比率從2015年的45.4％改善到2017年的43％；這期間收入也增長了10.4％。與此同時，新加坡和香港的零售和中小企業銀行業務的客戶比例自2015年以來，上升了9個百分點至今天的42％。

星展銀行「全球最佳中小企業銀行」的獎項彰顯我們通過區域互聯互通和數碼創新，支持亞洲中小企業所付出的努力。

《歐洲貨幣》表示：「要找到一家為中小企業提供完整的跨境服務的銀行是非常難得。新加坡是個例外，星展集團亦在我們的審核期間取得了最大的進步，汲取該行為香港和新加坡中小企業服務方面所得到的知識，並將其應用於印度、大中華區和印尼。 

「星展集團在沒有影響本身資產質量的情況下利用其數碼科技為中小型企業提供便利、快捷和全面的解決方案。它對於協助這些企業從印度到大灣區的發展都處於非常有利的位置。」

星展集團執行總裁高博德說：「自50年前成立以來，星展銀行一直有開拓創新的歷史。五年前，我們設想未來將是一個截然不同，快速變革的未來，從那時起，我們積極顛覆傳統，重塑未來的銀行：務求為我們的客戶提供更簡單、無縫及無形之銀行服務。在這個具有里程碑意義的一年裏，我們非常榮幸星展集團在數碼科技範疇不僅在亞洲於領先地位，成就在全球更有目共睹。」

星展銀行簡介

星展集團是亞洲最大的金融服務集團之一，擁有超過280間分行，業務遍及18個市場。總部設於新加坡並於當地上市，星展積極開拓亞洲三大增長主軸，即大中華、東南亞和南亞地區。星展資本充裕，所取得的AA-和Aa1級信貸評級位列全球最高級別之一。

星展帶領業界以數碼科技重塑銀行業未來，更曾獲《歐洲貨幣》選為「全球最佳數碼銀行」。自2012年起，星展同時獲亞洲區內頂尖集誌，包括《銀行家》、《全球金融雜誌》、《歐洲貨幣》及《國際金融評論亞洲》評選為「亞洲最佳銀行」。此外，星展於2009至2017年更連續九年榮獲《環球金融》雜誌評選為亞洲最安全的銀行。

星展集團在亞洲提供包括零售銀行、中小企業銀行及大型企業銀行的全面金融服務。生於亞洲、長於亞洲，星展洞悉在亞洲這個充滿活力的市場經營業務的秘訣。星展致力成為亞洲的首選銀行，其市場洞察能力和區域聯繫，有助於推動銀行的發展。星展深信與客戶建立長久的夥伴關係，以及透過推動社會企業發展不斷回饋社會，是亞洲式銀行服務的關鍵所在。星展亦已撥款5千萬新加坡元成立基金會，以進一步履行在新加坡和亞洲區內的企業社會責任。

星展於亞洲擁有廣泛的業務網絡，並著重員工溝通與賦權，提供員工廣闊的發展機會。星展集團來自40多個國籍、合共26, 000名的員工，每一位都充滿熱忱，堅守承諾，具備積極進取的「我做得到」精神。如欲了解更多詳情，請瀏覽www.dbs.com。

 

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