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HONG KONG,25 March 2020 -

To help safeguard the health and safety of customers and employees, and to support efforts to curb the spread of COVID-19, DBS Bank (Hong Kong) has temporarily adjusted its branch services until further notice. We encourage customers to continue to make use of DBS’ internet, mobile and phone banking for banking services.

Ajay Mathur, Managing Director and Head of Consumer Banking Group and Wealth Management, Hong Kong, at DBS Bank (Hong Kong), said, “At DBS, our commitment to putting our customers and employees first, and supporting our community, is unwavering. In these uncertain times, we have rolled out comprehensive relief measures to ease the financial burden created by the spread of COVID-19, and are ensuring workplace safety for our employees, as we stay committed to serving our customers. In both good times and challenging times, we’re here to help.”

From 26 March 2020, DBS Bank (Hong Kong) branches will operate as follows:

Only the following branches open to provide banking services on Saturdays from 10am – 12pm:

In addition to protective measures the bank has in place, including frequent deep cleaning of branch premises, arrangements will be made to serve customers one by one, to promote social distancing and avoid crowds in the branch lobby area.

For more information, please visit our website at https://www.dbs.com.hk/personal/notice_20200205.page or contact our call centre at (852) 2290 8888.

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About DBS

DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. 

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 11 consecutive years from 2009 to 2019.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 28,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.

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