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HONG KONG,17 May 2016 -

In a groundbreaking industry first, SMEs in Hong Kong can now easily open business accounts with DBS Bank (Hong Kong) without ever having to set foot in the bank’s branches.

The launch of the bank’s “Meet Online” Business Account Opening Service marks an innovative, first-of-its-kind breakthrough that transforms the traditional business account opening process for SMEs into a seamless and engaging online experience that can be completed anytime and anywhere. “Meet Online” eliminates the hassle of scheduling face-to-face meetings at bank branches during office hours by enabling SME customers to meet with the bank's relationship manager and complete the due diligence process via video conferencing.

“Meet Online” key features: 

• SME banking from home
  • account opening due diligence by video conferencing via FaceTime or WebEx video communication tools
  • courier service arranged to collect related documents from customer’s relevant registered business address

• Easy and convenient account opening
  • customers can submit account opening application anytime through online platform  
  • account opening can be completed as quickly as one week

Alex Cheung, Managing Director and Head of Institutional Banking Group, at DBS Bank (Hong Kong) Limited, said, “As a leader in SME banking, DBS Hong Kong understands the needs of SME customers. In February of last year, we introduced the ‘Online Account Opening Service’ to enable SME customers to apply online for a bank account in just 15 minutes. We now fully digitise this process with ‘Meet Online’, which is, in fact, an extension of our ‘Online Account Opening Service’. This greatly enhances the account opening experience for SME customers as everything can be done with the ease and convenience of a mobile or tablet device anywhere and anytime, thus allowing customers to have more time to grow their business and to live more, bank less. DBS Hong Kong’s customised and innovative solutions support SMEs for sustainable growth.”

DBS Bank (Hong Kong) is committed to driving innovation and digital banking and has invested considerable resources in numerous strategic technology initiatives, including the DBS ideaLife app, DBS Loans app, mobile banking solutions, a revamped ATM user experience, and more. DBS Bank (Hong Kong)’s accomplishments in innovation have been widely recognised. Among recent awards, the bank was named “Best e-Bank, Hong Kong” at The Asset Triple A Digital Enterprise Awards 2015, won “Hong Kong Domestic Technology & Operations Bank of the Year” at the Asian Banking & Finance Wholesale Banking Awards 2015 and Bloomberg Businessweek’s Financial Institution Awards 2016’s awards for “Commercial Banking – Excellence” and “Digital Innovation – Excellence”.

“Meet Online” welcome offer

From now to 31 December 2016, customers who successfully open business accounts via DBS Bank (Hong Kong)’s Business Account Opening Service can enjoy up to HK$7,000 in corporate internet banking offers!

Photo Captions

Photo 1: (From left to right) Alexander Lau, Executive Director of Institutional Banking Group, of DBS Bank (Hong Kong), Lirranna Sun, Managing Director of Institutional Banking Group, of DBS Bank (Hong Kong), Alex Cheung, Managing Director and Head of Institutional Banking Group, of DBS Bank (Hong Kong) and Patrick Lau, Executive Director of Institutional Banking Group, of DBS Bank (Hong Kong) officiate at the “Meet Online” press conference.

Photo 2: Alex Cheung, Managing Director and Head of Institutional Banking Group, of DBS Bank (Hong Kong), showcases the industry-first “Meet Online” Business Account Opening Service in Hong Kong at a press conference today.

Photo 3: The press conference featured a role-play to demonstrate the ease and convenience of using “Meet Online” to set up a business account, starring Alex Cheung, Managing Director and Head of Institutional Banking Group, of DBS Bank (Hong Kong), as well as DBS Hong Kong staff, who played an SME owner and his employees.

Photo 4: DBS Hong Kong revolutionises SME banking with the industry-first “Meet Online” Business Account Opening Service via video conferencing, enabling customers to truly “live more, bank less”. 

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About DBS
DBS - Living, Breathing Asia
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. The bank is also at the forefront of leveraging digital technology to shape the future of banking. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 22,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.

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