星展银行回应新加坡金管局取消其对该行的为期六个月非必要IT系统变更及并购业务暂停之限制
Singapore.30 Apr 2024
承诺确保系统韧性与创新之间取得良好平衡;从而提供可靠、无缝且便捷的银行业务
Singapore, 30 Apr 2024 - 星展银行今日回应 新加坡金融管理局(金管局)的公告 表示,该行恢复非必要IT系统变更和并购业务,不会减少其对加强技术韧性和增强数码化服务能力的关注。
自 2023 年 5 月以来,星展银行一直在执行全面的技术韧性路线图,以便为客户提供更高程度的服务能力。自 2023 年 11 月起,金管局暂停了该行部分非必要IT系统变更六个月,这使得银行能够进一步优先关注并投入资源到提升技术韧性方面。
值得一提的是,为了提高服务能力同时加快发生中断时的恢复时间,该银行在技术风险治理和监督、系统弹性、变更管理和事件管理等领域采取了一系列关键举措。例如:
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 15 consecutive years from 2009 to 2023.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.
DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting businesses for impact: enterprises with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping underserved communities with future-ready skills and helping them to build food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.
自 2023 年 5 月以来,星展银行一直在执行全面的技术韧性路线图,以便为客户提供更高程度的服务能力。自 2023 年 11 月起,金管局暂停了该行部分非必要IT系统变更六个月,这使得银行能够进一步优先关注并投入资源到提升技术韧性方面。
值得一提的是,为了提高服务能力同时加快发生中断时的恢复时间,该银行在技术风险治理和监督、系统弹性、变更管理和事件管理等领域采取了一系列关键举措。例如:
- 加强了独立风险职能;
- 简化系统架构,增强关键业务的系统冗余度,减少单点故障;
- 收紧变革管理流程;以及
- 增强了快速查明事件并解决问题的能力
有几个领域的工作仍在持续进行中。其中包括继续简化和加强银行的系统架构;在关键第三方技术中建立更深入专业的团队;扩大人工智能的使用,进一步加强变革管理;创建更多监控工具,以便能够更快地发现潜在问题。
星展集团执行总裁高博德 (Piyush Gupta) 表示:“这次暂缓让我们能够反思需要改进的领域,并更好地解决这些问题。虽然已经取得了进展,但我们致力于在此基础上进一步改善。在未来几个月,我们将继续优先考虑为加强技术韧性分配资源。我们还将集中管理层的精力和关注来确保我们的努力持续有效。我们的承诺是确保技术韧性与创新之间保持良好平衡,以满足客户对可靠、无缝和便捷办理银行业务的期望。”
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About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 15 consecutive years from 2009 to 2023.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.
DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting businesses for impact: enterprises with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping underserved communities with future-ready skills and helping them to build food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.