Details of Co-lending partnership with Home Credit India Finance Pvt Limited
DBS Bank India Limited (DBIL) offers personal loans under co-lending arrangement with Home Credit India Finance Private Limited (HCIN). This Partnership facilitates affordable credit facility and quick loan disbursal through an automated & paperless process, thereby, providing better experience to the unserved and underserved customers.
About the Product:
Customers can be offered with Personal Loan up to Rs.5,00,000. The loan amount depends on the eligibility of the customer.
The interest is calculated at fixed rate on a reducing balance basis which do not change during the entire tenure of the loan. The tenure of the loan depends on the eligibility which could be between 6 months to 48 months.
The personal loan application process takes few minutes to complete. The application process is entirely 100% paperless, and all relevant contracts are signed online. The mobile application can be downloaded using the link https://play.google.com/store/apps/details?id=com.portal.hcin
For more details, please visit https://www.homecredit.co.in/en/personal-loan
Kindly refer to the below link for the list of service providers for HCIN
https://www.homecredit.co.in/sites/default/files/pdf/List-of-LSP.pdf
In case you have complaint or feedback:
You can reach out for support via Live chat through Home Credit India mobile app.
- Open the Home Credit India mobile app
- Login to the app
- Click on “Contact” option at the bottom of the screen and tap on “Ask Khushi” to detail out your complaint
Alternatively, you can send an email to [email protected] or call at +91 - 124-662-8888 between 9:00 AM - 6:00 PM.
You can also send your queries, complaints and suggestions at Home Credit India Finance Private Limited, DLF Infinity Towers, Tower C, 3rd Floor, DLF Cyber City Phase II, Gurgaon-122002, India.
If your issue is not resolved, you can reach out to the Grievance officer of Home Credit India Finance Private Limited (HCIN) by sending a mail to [email protected]
You can also reach out to DBS Bank India Limited customer service helpline 24-hour
- Call Customer Service Helpline on Contact our 24-hour customer service helpline number 1860 210 3456/ 1860 267 1234 or our overseas customer service number 91-44-66854555.
- You can also send an email at [email protected]
In case the complaint is not resolved within the given time or if you are not satisfied with the solution provided by DBS Bank India Limited or Home Credit India Finance Private Limited, you can approach the Complaints Redressal Officer.
The name and contact of the Complaint Redressal Officer are as follows:
Anita Dixit
Principal Nodal Officer
DBS Bank India Limited,
Express Towers
Nariman Point
Mumbai – 400 021.
Tel – +91 22 6614 7578
Email ID: [email protected]
For more details refer to:
https://www.dbs.com/in/treasures/common/redressal-of-complaints-and-grievances.page
Mr. Vishal Sharma
Grievance Redressal Officer
Customer Care Department
Home Credit India Finance Private Limited
DLF Infinity Towers, Tower C, 3rd Floor,
DLF Cyber City Phase II,
Gurgoan-122002
Email ID: [email protected]
Landline: 0124 6628713
Privacy Policy:
In case you wish to refer the privacy policy details of the bank, or the lending service provider please refer to the below for more details:
https://www.dbs.com/india/privacy/policy/default.page
https://www.homecredit.co.in/en/privacy-policy
Sachet Portal
Reserve Bank of India (RBI) has launched a website (sachet.rbi.org.in) to curb illegal and unauthorised pooling of funds by unscrupulous firms.
For more details refer to:
https://sachet.rbi.org.in/
